We provide domestic and communal electrical services across Places for People’s national housing portfolio, which includes general needs housing, sheltered schemes, supported living and homes adapted for residents with learning disabilities. We deliver approximately 2,300 inspections and tests each year, as well as remedial works and upgrades.
On winning the contract, we inherited a significant volume of overdue inspections. However, through a swift mobilisation process and introduction of our QR code appointment confirmation system, we were able to address the backlog. Missed appointments were reduced by 45% supporting compliance targets.
“We fully appreciate that this is very much a recovery programme and some issues like this would occur. ‘’We are very appreciative of the support you and your colleagues have afforded us at short notice.”
See more case studies
